Tuesday, October 20, 2009 - Changing broadband
Well, it looks as though I'm finally moving ISP from Zen back to BT broadband, as I just called Zen for a MAC code.
It's a shame, really, as Zen has a far better reputation for service and support than BT, but the problem of wireless interference is a constant and annoying problem.
Plus BT are offering mobile broadband with their new broadband packages, and free BT openzone minutes, which will be very useful for business travel.
The caveat is that the pricing on the BT website is quite misleading, as those shown only apply to certain exchanges (apparently) plus they include 24-month pricing, which can take as much as 25%-30% off the 12-month price (so Option 3 is £45+VAT over 24 months, or £30+VAT over 12 months).
Still, at least I know from experience that the BT router supplied is far less susceptible to wireless intereference.
Which is very important, because if I couldn't get decent business broadband, I'd have to consider more serious broadband connection packages, such as a leased line or custom business SDSL, both of which are priced higher than normal mass-market broadband packages.
In the meantime, I can only hope the move to BT goes smoothly, and that I don't end up getting caught up in their cold automated support process - as BT customer service is not renown for being good.
| 