Thursday, July 30, 2009 - A technical problem rant
I don't normally write about technical issues. Though I can use computer technology, it all goes over my head and I don't have a clue how it all works.
I've come across an interesting problem while setting up my home office, though - wireless interference.
I was originally with BT as my ISP for broadband, but after previous problems with the company I decided quality of service was more important than price, so I moved to Zen Internet.
They sold me a Thomson TG784 router with the package, and all seemed to be running fine.
Until I bought a nice cordless phone, a Panasonic KX for the home office.
Both work very well and as required most of the time, but the problem is that whenever anybody rings, the broadband cuts out.
The result is quite annoying, especially as I keep getting sales calls from loan companies using autodiallers - which disconnects the internet every time, even when I pick up the phone on the first ring.
I've contacted Zen about the problem, but they haven't been much help at all. And I wouldn't expect much from Panasonic as the phone does exactly what is expected from it.
I was beginning to think I needed a different business broadband service. After all, there is a myriad of types to choose from - ADSL, SDSL, bonded broadband and even leased lines. And don't forget the satellite option!
Apparently, though, wireless interference is not all that uncommon.
The frustration is that if wireless interference is such a problem, then why is more effort not made by manufacturers to minimise the risk of it happening in
the first place?
This is especially when there appears to be quite a push to make much of home networking wireless.
It looks as though I will now have to look at changing my router to one that runs on a different frequency. which is obviously going to be cheaper than
having to get a new type of broadband installed.
It is still a pain, though. Still, I do not think I am the only one who has never got frustrated over a computer issue!
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